Organisational Structure

Natalya Jackson

Chief Executive Officer

As Chief Executive Officer (CEO) of the DOCDSS, Natalya reports directly to, and is accountable to, the Board of Directors and is responsible for the overall management of the organisation.   She provides effective direction, leadership and strategic vision, and is responsible for ensuring effective governance structures are in place and operational across the organisation. Natalya is responsible for   leading the development and execution of short and long-term strategies of the organisation. She ensures sound and efficient financial management and accountability for public funds. The role holds overall responsibility to ensure   supports and services provided by DOCDSS are impactful for individuals, and are consistent with the overall vision, mission, values and strategy of the organisation. In carrying out their role Natalya works closely with the Executive and all internal and external stakeholders of the organisation.

Lorraine Macken

Assistant CEO (Dublin)

As the Assistant CEO, Lorraine is responsible for overall governance, budgets, and management of operations and service delivery in the Dublin service area. She is tasked with sustaining close working relationships and negotiating with the HSE and other stakeholders such as local authorities, regulators, families, and Individuals we support. She is responsible for driving change, sharing vision and strategy, and ensuring that deliverables/key performance indicators are achieved. She has responsibility and oversight of day-to-day operations and management of services, and acts as advocate and conduit between Service Managers and Heads of Department to the HSE, the Executive Team and the CEO.

Michelle Doyle

Assistant CEO (Limerick/North Tipperary)

As the Assistant CEO, Michelle is responsible for overall governance, budgets, and management of operations and service delivery in the Limerick and North Tipperary service areas. She is tasked with sustaining close working relationships and negotiating with the HSE and other stakeholders such as local authorities, regulators, families, and Individuals we support. She is responsible for driving change, sharing vision and strategy, and ensuring that deliverables/key performance indicators are achieved. She has responsibility and oversight of day-to-day operations and management of services, and acts as advocate and conduit between Service Managers and Heads of Department to the HSE, the Executive Team and the CEO.

Dr. Niamh Mulryan

Clinical Director

As the Clinical Director (Dublin), Niamh provides a link to the Executive Team on clinical issues; she supports best clinical practice and promoting the development of clinical services. She also liaises on clinical issues with the HSE. In addition to this executive role, the role includes governance of other functions including Head of Department, Head of the MHID team and a clinical caseload. Additional responsibilities include teaching, supervision, and research roles.

Roger Hynes

Director of Finance

As the Director of Finance Roger is responsible for the management of all financial matters, providing financial help and support as necessary to all budget managers. He provides direction and leadership to the finance team, oversees the accounts payable process, and oversees implementation of all finance process and procedures. Roger is also responsible for reporting to the HSE with detailed analysis across 3 areas and €140m annually and preparation of financial statements for audit.

Deirdre Rudden

Director of HR

In the role of the HR Director, Deirdre oversees the HR functions for the Dublin, North Tipperary and Limerick, services, which collectively represents 2,000 staff. She manages a department of 6 staff in Dublin and a HR Manager for each region. She drives HR for the organisation ensuring that its objectives link to the overall strategy and values. She also protects the organisation from an employment law perspective and deals with external stakeholders such as unions and the HSE to manage staffing issues that encompass the lifecycle of the employee.

Stephanie Kilrane

Director of Quality, Risk and Safety

Stephanie Kilrane, the Director of Quality, Risk and Safety ensures that a robust quality, risk and safety management framework is in place across the organisation, with associated structures and processes to ensure that best practice is embedded at all areas of the organisation and relevant regulatory requirements are met. With the support of the Quality and Risk Officers and key support staff in each region, she provides operational and strategic support in the areas of regulatory compliance, risk management, incident management, health and safety, policy governance and development, training and education, supported person engagement and management of feedback. She seeks to drive a culture of person-centeredness and continuous improvement at all levels of the organisation and is also the key point of contact in the management of claims for the organisation.

Sarah Jane Dillon

Director of Governance, Strategy, and Planning

As the Director of Governance, Strategy and Planning Sarah Jane leads and co-ordinates governance, strategy, and planning in consultation with the CEO, Board, Executive Team and senior managers across the organisation to ensure the organisation operates under an active corporate governance and compliance framework in line with best practice. She assists the CEO in implementing strategy through operationalisation of plans and future developments, including identifying external funding streams for service development. Sarah Jane has operational responsibility for governance of procurement, GDPR, FOI, Communications and Volunteer Strategy.

Lisa Lavelle

Director of Nursing

The role of the Director of Nursing is to provide strategic leadership in the delivery of a safe and quality service and the overall management of the Nursing Department, and is held by Lisa Lavelle. Her role includes setting objectives and goals for the department and ensuring the delivery of evidence-based practice, guidance, policies, and legislative provisions. She provides oversight in all aspects of nursing and nursing led operations across the Service including Social Care Worker and Health Care Assistant.

Derek Tallant

Director of Property Estates and Technical Services

The Director of Property Estates & Technical Services (PETS) is Derek Tallant. In this role he has responsibility for the maintenance management (in-house and contractors), facility planning; costing and planning and managing developments. Derek oversees the purchase and sale of buildings and properties, the health and safety of building and services (electrical, mechanical) related items.

Additionally, he has oversight of IT services (capital, infrastructure, staffing and contractors) and phone services, managing estates, civil infrastructure, grounds and boundaries. In his role Derek also manages compliance with planning and building regulations, while managing environmental issues e.g., energy efficiency, water quality, and waste management. The role also contains the duties of Fire Safety Officer.

Mr. John O’Quigley - Chair

Professional Background: Financial

Key Appointments held: Trained as a Chartered Accountant and spent his career in one of the major international accountancy firms. Director of 3 companies operating in the financial services sector and serves on a stakeholders group of the European pensions authority (EIOPA). Joined the Board in 2016.

Mrs. Sally Byrne

Professional Background: Business/ Financial

Key Appointments held: Trained as Chartered Accountant in Pricewaterhouse. Financial Controller, Kelkin Limited, Health Food company 1989-2003 Financial Controller, Oppermann Associates Limited, Architects, 2003-2010. Joined the Finance Office of the Provincialate of the Daughters of Charity of St Vincent de Paul in 2010. Joined the Board in 2014.

Dr Daniel O’Hare

Professional Background: Higher Education

Key Appointments held: Founding President DCU. Former Chairperson of Food Safety Authority, the Government Task Expert Group on Future Skills Needs, the Information Society Commission, the Ballymun Regeneration Project. Former Board Member of Media Lab Europe and of Calor. Chairman of the Independent Hospitals Association of Ireland, the Governing Authority of the Milltown Institute, the Dublin Airport Stakeholders Forum and of Exploration Station, the National Interactive Science Centre. Member of the Irish Medical Council and of the Edmund Rice Schools Trust. Member of RESPECT Fundraising Committee. Joined the Board in 2006

Mr. Noel Kidney

Professional Background: Architecture and Urban Design

Practised in Burke Kennedy-Doyle & Partners, becoming Joint Managing Director for 15 years until 2009. Member of RESPECT Fundraising Board since 2001. Joined the Board in 2014.

Mr. Rory Staines

Professional Background: Law

Rory is from Dun Laoghaire, Co. Dublin. He studied law in UCD and King’s Inns and qualified as a barrister in 2005. He worked Judicial Review and also lectured in Griffith College, DCU and King’s Inns. He transferred to become a solicitor in 2017. He works for Michael J Staines Solicitors in the city centre. Joined the Board in 2017.

Prof Kieran Murphy

Consultant Psychiatrist at Beaumont Hospital and Head of Psychiatry at RCSI. His time with the organisation began during his time as a member of the UCD Medical Student Volunteer Society, where he would volunteer his time with supported individuals at St. Vincent’s Centre Navan Road. Joined the Board in 2018.

Ms. Sile Parsons

Professional Background: Business / Office Management

Sile is the mother of two children with special needs who are supported by the Daughters of Charity Disability Support Services. In 2018 she established a campaign “Autism School Dublin 15” and as spokesperson successfully lobbied the Department of Education & Skills to open the first special school sanctioned by the Department of Education in over 15 years. Joined the Board in 2020.